It’s an online platform to purchase our range of insurance products.

Easy to purchase at anytime and anywhere.

Payment can be made via your credit or debit card.

The insurance cover is valid and effective based on period of insurance with condition of successful payment. You will receive a notification at your registered email.

If you have selected an Agent to assist you, you may contact them for any assistance. Otherwise, please feel free to contact our Customer Relationship Centre at 1300 220 007 or email to rhbi.general@rhbgroup.com.

There will be notification page after payment is successful. Besides that, you will receive the Policy Cover Note and Tax Invoice at your registered email

If you have selected an Agent to assist you, you may contact them for any assistance. Otherwise, please feel free to contact our Customer Relationship Centre at 1300 220 007 or email to rhbi.general@rhbgroup.com

Please contact our Customer Relationship Centre at 1300 220 007 or email to rhbi.general@rhbgroup.com.

Please check your junk / spam mail if you did not receive it in your inbox. For further enquiry, you may contact our Customer Relationship Centre at 1300 220 007 or email to rhbi.general@rhbgroup.com.

In Malaysia, all vehicles (motorbikes, cars, vans, trucks, lorries, etc) have to be insured to be allowed on the road in accordance with the Road Transport Act 1987.

Currently you can only purchase Comprehensive Insurance with Extension Covers / Optional Benefits at RHB Insurance Online.

Comprehensive

(Also known as 1st party policy)

• Death or injury to other parties
• Damage to other parties’ property
• Loss / damage to your vehicle caused by Theft or Fire
• Damage to your vehicle due to accident

Extension Cover / Optional Benefits to Comprehensive Policy

(Subject to agreement by your Insurers and payment of additional premium)

• Breakage of Windscreen only
• Damage arising from flood, windstorm, landslide & other natural disasters
• Damage to your vehicle due to Malicious Damage or Riot, Strike & Civil Commotion
• Personal Accident and Medical Benefits for driver and / or passengers
• Liability to Passenger
• Liability to third party caused by Passenger

We would advise you to remain the “Recommended Amount” as it is according to market value. Under-insured / over-insured is not advisable.

You may click to select the available add-ons during quotation request.

After payment successful, you will receive an email for JPJ status. Once JPJ status OK, you will receive cover note at your registered email.

All Malaysians, Malaysian Permanent Resident, or holder of a valid working permit or dependant pass who depart from Malaysia as a passenger.

You must be between nineteen (19) and eighty (80) years old (both ages inclusive), for insured adults and dependent children between fifteen (15) days and nineteen (19) years old (both ages inclusive), or up to twenty-three (23) years if they are still studying, unmarried and not gainfully employed.

Please key in all the countries that you will be visiting during your trip upon purchase and we will cover all of them within the covered countries. Kindly refer to the covered countries/region listed.

No, your origin country of departure must be from Malaysia.

You are advised to purchase the insurance three (3) days prior to departure (departure date inclusive). Please be informed that for any policy purchase less than 3 days from your travelling date, the policy coverage shall not include the benefit for trip cancellation and travel postponement.

It is available 24 hours a day, 7 days a week and 365 days a year and provides travel assistance when you find yourself in a difficult situation abroad. This may include arranging for medical expenses at a hospital or having a translator to communicate with the doctors or nurses. They will also arrange for medical evacuation back home in the event of a serious medical mishap whilst abroad.

It’s not necessary to bring along the documents. Please contact our 24-hours travel assistance provider at 03-7965 3833 if you need any assistance during your trip.

For children who are above 19 years old, they could purchase an individual plan for themselves. For children who are below 19 years old, parents or guardian will need to purchase the insurance plan on their behalf as them being the policyholder and children as insured person.

Yes.

After payment successful, you will receive a cover note at your registered email.

You may terminate the policy at any time by giving a written notice to the Company within fourteen (14) days or contact our Customer Relationship Centre at 1300 220 007. Such termination shall become effective on the date the notice is received by us the Company or the date specified in the notice, whichever is earlier. No premium will be refunded upon cancellation of cover.

You may notify us as soon you returned from abroad in respect of any event by calling our Customer Relationship Centre at 1300 220 007 or visit our RHB Insurance branches (during office hour) nearest to you.